Rofarana Cash Loans respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, why we collect it and how we handle it in line with the Protection of Personal Information Act, 2013 (POPIA).
Information we collect
We collect personal information you provide when you apply for a loan, contact us or subscribe to our newsletter. This may include your name, contact details, ID number, employment information, income and expenses, banking details and supporting documents.
Why we collect it
- To verify your identity.
- To assess affordability and process your application.
- To communicate with you about your application.
- To meet our legal and regulatory obligations.
- To improve our services.
Who we share it with
We share information only with parties who need it to help us serve you, such as verification providers, credit bureaus (where applicable) and cloud service providers. All such parties are required to protect your information.
Security
We use industry standard security measures to protect your information. Only authorised staff can access customer records.
Your rights
You may request access to, correction of or deletion of your personal information, and you may object to certain processing activities, by emailing info@rofaranacashloans.co.za.
Contact us
For any privacy-related questions please contact us using the details on our Contact page.